:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;--as-red-50:#fefbfa;--as-red-100:#fce9e8;--as-red-200:#f6b3b1;--as-red-300:#f97f7d;--as-red-400:#eb5754;--as-red-500:#e62c28;--as-red-600:#c41a17;--as-red-700:#971412;--as-neutral-0:#fff;--as-neutral-50:#f9f9f9;--as-neutral-100:#f5f5f5;--as-neutral-150:#ececec;--as-neutral-200:#dbdbdb;--as-neutral-250:#cfcfcf;--as-neutral-300:#c2c2c2;--as-neutral-350:#a8a8a8;--as-neutral-400:#9c9c9c;--as-neutral-500:#8f8f8f;--as-neutral-600:#6b6b6b;--as-neutral-700:#525252;--as-neutral-800:#363636;--as-neutral-850:#2b2b2b;--as-neutral-900:#212121;--as-neutral-920:#1a1a1a;--as-neutral-950:#0f0f0f;--as-green-500:#12d469;--as-green-600:#14804a;--as-green-700:#0d9c4d;--as-blue-500:#1a7cfa;--as-background:var(--as-neutral-50);--as-surface:var(--as-neutral-0);--as-surface-subtle:var(--as-neutral-100);--as-text:var(--as-neutral-900);--as-text-muted:var(--as-neutral-600);--as-text-soft:var(--as-neutral-500);--as-border:var(--as-neutral-150);--as-primary:var(--as-red-500);--as-primary-soft:var(--as-red-100);--as-focus:#3377df;--as-radius-sm:6px;--as-radius-md:10px;--as-radius-lg:14px;--as-shadow-soft:0 4px 18px #2121210f;--as-shadow-md:0 8px 24px #0c182829;--as-warning-bg:#fff7e0;--as-chat-rail-width:clamp(300px, 18vw, 360px);font-family:Pretendard,Noto Sans KR,Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}@media (width<=1060px){:root{--as-chat-rail-width:276px}}:root[data-theme=dark]{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--as-background:#0f0f0f;--as-surface:#1a1a1a;--as-surface-subtle:#212121;--as-text:#f5f5f5;--as-text-muted:#b8b8b8;--as-text-soft:#ababab;--as-border:#363636;--as-primary:#eb5754;--as-on-primary:#0f0f0f;--as-primary-soft:#412524;--as-shadow-soft:0 4px 18px #0006;--as-shadow-md:0 8px 24px #0008;--as-green-600:#63bb89;--as-warning-bg:#372e1b}html,body,#app{min-width:320px;min-height:100%;margin:0}body{background:var(--as-background);color:var(--as-text)}button,input,select,textarea{font:inherit}button{color:inherit}input[type=checkbox]{appearance:none;border:1px solid var(--as-neutral-300);background:var(--as-surface);vertical-align:middle;cursor:pointer;border-radius:3px;flex:none;width:16px;min-width:16px;height:16px;margin:0;display:inline-block}input[type=checkbox]:checked{border-color:var(--as-primary);background-color:var(--as-primary);background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3E%3Cpath d='m3.5 8 3 3 6-6' fill='none' stroke='white' stroke-width='1.8' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E")}input[type=checkbox]:indeterminate{border-color:var(--as-primary);background-color:var(--as-primary);background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3E%3Cpath d='M4 8h8' stroke='white' stroke-width='1.8' stroke-linecap='round'/%3E%3C/svg%3E")}input[type=checkbox]:disabled{opacity:.5;cursor:not-allowed}@media (forced-colors:active){input[type=checkbox]{appearance:auto}}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,[tabindex]:focus-visible{outline:3px solid color-mix(in srgb, var(--as-focus) 42%, transparent);outline-offset:2px}::selection{color:var(--as-neutral-900);background:var(--as-red-100)}.ui-button{border-radius:var(--as-radius-sm);cursor:pointer;background:0 0;border:1px solid #0000;justify-content:center;align-items:center;gap:8px;min-height:38px;padding:0 14px;font-size:15px;font-weight:650;line-height:1.3;transition:background-color .14s,border-color .14s,color .14s,transform .14s;display:inline-flex}.ui-button:hover:not(:disabled){transform:translateY(-1px)}.ui-button:active:not(:disabled){transform:translateY(0)}.ui-button:disabled{cursor:not-allowed;opacity:.56}.ui-button--primary{color:var(--as-on-primary,white);background:var(--as-primary)}.ui-button--primary:hover:not(:disabled){background:var(--as-red-600)}.ui-button--secondary{border-color:var(--as-border);background:var(--as-surface);color:var(--as-text)}.ui-button--secondary:hover:not(:disabled){border-color:var(--as-neutral-300);background:var(--as-neutral-50)}.ui-button--quiet{color:var(--as-text-muted)}.ui-button--quiet:hover:not(:disabled){background:var(--as-neutral-100);color:var(--as-text)}.ui-button--danger{color:#fff;background:var(--as-red-600)}.ui-button--small{min-height:32px;padding-inline:11px;font-size:14px}.ui-button--large{min-height:44px;padding-inline:18px}.ui-dialog-backdrop{z-index:100;background:#0f0f0f6b;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.ui-dialog{border:1px solid var(--as-border);border-radius:var(--as-radius-lg);background:var(--as-surface);width:min(100%,430px);padding:24px;box-shadow:0 18px 64px #0f0f0f38}.ui-dialog__header{justify-content:space-between;align-items:flex-start;gap:20px;display:flex}.ui-dialog__title{letter-spacing:-.02em;margin:0;font-size:19px;font-weight:720}.ui-dialog__close{width:32px;height:32px;color:var(--as-text-muted);cursor:pointer;background:0 0;border:0;border-radius:50%;flex:none;place-items:center;font-size:21px;display:grid}.ui-dialog__close:hover{background:var(--as-neutral-100)}.ui-dialog__body{color:var(--as-text-muted);margin-top:14px;font-size:15px;line-height:1.65}.ui-dialog__footer{flex-wrap:wrap;justify-content:flex-end;gap:8px;margin-top:22px;display:flex}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important}}*{box-sizing:border-box}body{background:var(--as-background);color:var(--as-text);word-break:keep-all;margin:0;line-height:1.55}h1,h2,h3,p,dl,dd,ul{margin:0}ul{padding:0;list-style:none}a{color:inherit}.sr-only{clip:rect(0, 0, 0, 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.muted{color:var(--as-text-muted)}.small{font-size:12px}.mono{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:12.5px}.eyebrow{color:var(--as-primary);letter-spacing:.16em;margin-bottom:6px;font-size:11px;font-weight:800}.boot{min-height:100vh;color:var(--as-text-muted);place-items:center;display:grid}.field{color:var(--as-text);gap:6px;font-size:13px;font-weight:700;display:grid}.field.inline{min-width:220px}.field input,.field textarea,.dialog-form>input,.search{border:1px solid var(--as-neutral-300);border-radius:var(--as-radius-md);background:var(--as-surface);width:100%;font:inherit;color:var(--as-text);padding:10px 12px;font-size:14px;font-weight:400}.field textarea{resize:vertical;line-height:1.6}.field input:focus,.field textarea:focus,.search:focus,.dialog-form>input:focus{border-color:var(--as-primary);box-shadow:0 0 0 3px var(--as-focus);outline:none}.field input:disabled,.field textarea:disabled{background:var(--as-neutral-50);color:var(--as-text-muted)}.alert{border:1px solid var(--as-red-100);border-radius:var(--as-radius-md);background:var(--as-red-50);color:var(--as-red-600);padding:10px 12px;font-size:13px}.notice{border-radius:var(--as-radius-md);background:var(--as-neutral-100);color:var(--as-green-600);padding:10px 12px;font-size:13px;font-weight:600}.link-button{color:var(--as-text-muted);font:inherit;cursor:pointer;background:0 0;border:0;padding:4px 0;font-size:13px;font-weight:600}.link-button:hover{color:var(--as-primary)}.form-actions{justify-content:flex-end;align-items:center;gap:10px;display:flex}.form-actions>.muted{margin-right:auto}.auth{background:radial-gradient(ellipse 60% 50% at 50% 0%, var(--as-red-50), transparent 70%), var(--as-background);place-items:center;min-height:100vh;padding:24px 16px;display:grid}.auth-card{border:1px solid var(--as-border);background:var(--as-surface);border-radius:20px;gap:16px;width:min(420px,100%);padding:36px 32px;display:grid;box-shadow:0 30px 60px -40px #1e0a0a59}.auth-brand{margin-bottom:10px;font-size:22px}.auth-card h1{letter-spacing:-.03em;font-size:24px}.auth-card>.muted{margin-top:-8px;font-size:14px}.auth-help{color:var(--as-text-soft);text-align:center;font-size:12.5px}.rules{color:var(--as-text-soft);gap:4px;font-size:13px;display:grid}.rules .ok{color:var(--as-green-600);font-weight:600}.shell{grid-template-columns:232px minmax(0,1fr);min-height:100vh;display:grid}.side{border-right:1px solid var(--as-border);background:var(--as-surface);flex-direction:column;gap:22px;height:100vh;padding:22px 14px;display:flex;position:sticky;top:0}.side-top{justify-content:space-between;align-items:center;padding:0 8px;display:flex}.side-brand{font-size:18px;text-decoration:none}.side-toggle{display:none}.side-nav{gap:2px;display:grid}.side-nav a{color:var(--as-text-muted);border-radius:9px;padding:10px 12px;font-size:14px;font-weight:600;text-decoration:none}.side-nav a:hover{background:var(--as-neutral-50);color:var(--as-text)}.side-nav a[aria-current=page]{background:var(--as-primary-soft);color:var(--as-primary)}.side-user{border-top:1px solid var(--as-border);gap:8px;margin-top:auto;padding:14px 8px 0;display:grid}.side-user>a{border-radius:9px;align-items:center;gap:10px;margin:-6px;padding:6px;text-decoration:none;display:flex}.side-user>a:hover,.side-user>a[aria-current=page]{background:var(--as-neutral-50)}.side-user b{font-size:13px;display:block}.side-user small{color:var(--as-text-soft);font-size:11px;display:block}.side-user .link-button{justify-self:start}.avatar{background:var(--as-primary-soft);width:32px;height:32px;color:var(--as-primary);border-radius:50%;flex:none;place-items:center;font-size:13px;font-weight:800;display:grid}.main{grid-template-columns:minmax(0,1fr);align-content:start;gap:20px;min-width:0;max-width:1280px;padding:36px 40px 64px;display:grid}.page-head{justify-content:space-between;align-items:flex-end;gap:20px;display:flex}.page-head h1{letter-spacing:-.03em;font-size:26px}.page-head .muted{max-width:720px;margin-top:4px;font-size:14px}.panel{border:1px solid var(--as-border);background:var(--as-surface);border-radius:16px;align-content:start;gap:14px;min-width:0;padding:22px;display:grid;position:relative}.panel-head{justify-content:space-between;align-items:center;display:flex}.panel h2{letter-spacing:-.02em;font-size:17px}.panel h3{margin-top:6px;font-size:14px}.empty{text-align:center;color:var(--as-text-soft);padding:28px 8px;font-size:14px}.toolbar{flex-wrap:wrap;align-items:flex-end;gap:12px;display:flex}.search{max-width:360px}.stats{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:14px;display:grid}.stat{text-align:left;border:1px solid var(--as-border);background:var(--as-surface);font:inherit;color:inherit;cursor:pointer;border-radius:16px;gap:4px;padding:20px 22px;transition:border-color .15s,box-shadow .15s;display:grid}.stat:hover{border-color:var(--as-neutral-300);box-shadow:0 16px 30px -26px #1e0a0a66}.stat small{color:var(--as-text-muted);font-size:13px;font-weight:600}.stat strong{letter-spacing:-.03em;font-size:34px;line-height:1.1}.stat span{color:var(--as-text-soft);font-size:12.5px}.stat-accent{background:linear-gradient(135deg, var(--as-surface) 40%, var(--as-red-50));border-color:var(--as-red-100)}.stat-accent strong{color:var(--as-primary)}.rows li{border-top:1px solid var(--as-border);grid-template-columns:auto minmax(0,1fr) auto auto;align-items:center;gap:12px;padding:12px 0;font-size:14px;display:grid}.rows li:first-child{border-top:0}.badge{white-space:nowrap;border-radius:999px;align-items:center;padding:2px 8px;font-size:11px;font-weight:700;display:inline-flex}.badge-new{background:var(--as-primary-soft);color:var(--as-primary)}.badge-contacted{background:var(--as-neutral-100);color:var(--as-green-600)}.badge-closed{background:var(--as-neutral-100);color:var(--as-text-muted)}.badge.me,td .badge-new{margin-left:6px}.tabs{flex-wrap:wrap;gap:6px;display:flex}.tabs button{border:1px solid var(--as-border);background:var(--as-surface);font:inherit;color:var(--as-text-muted);cursor:pointer;border-radius:999px;padding:7px 14px;font-size:13px;font-weight:600}.tabs button span{color:var(--as-text-soft);margin-left:4px}.tabs button[aria-pressed=true]{border-color:var(--as-primary);background:var(--as-primary-soft);color:var(--as-primary)}.tabs button[aria-pressed=true] span{color:var(--as-primary)}.split{grid-template-columns:minmax(280px,360px) minmax(0,1fr);align-items:start;gap:16px;display:grid}.split-wide{grid-template-columns:minmax(0,1.4fr) minmax(300px,1fr)}.list-panel{gap:2px;max-height:calc(100vh - 220px);padding:8px;overflow:auto}.list-item{text-align:left;width:100%;font:inherit;color:inherit;cursor:pointer;background:0 0;border:0;border-radius:10px;gap:3px;padding:12px;font-size:13px;display:grid}.list-item:hover{background:var(--as-neutral-50)}.list-item[aria-current=true]{background:var(--as-red-50);box-shadow:inset 3px 0 0 var(--as-primary)}.list-item-top{justify-content:space-between;gap:8px;font-size:14px;display:flex}.more{justify-self:center;margin:6px}.detail-head{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.detail-head h2{font-size:20px}.detail-head .muted{margin-top:2px;font-size:13px}.reply{border-radius:var(--as-radius-md);background:var(--as-primary);color:var(--as-neutral-0);flex:none;padding:8px 14px;font-size:13px;font-weight:700;text-decoration:none}.reply:hover{background:var(--as-red-600)}.facts{border:1px solid var(--as-border);border-radius:var(--as-radius-md);grid-template-columns:120px minmax(0,1fr);font-size:13.5px;display:grid;overflow:hidden}.facts dt,.facts dd{border-top:1px solid var(--as-border);padding:10px 14px}.facts dt:first-of-type,.facts dd:first-of-type{border-top:0}.facts dt{background:var(--as-neutral-50);color:var(--as-text-muted);font-weight:600}.facts dd{overflow-wrap:anywhere}.message{white-space:pre-wrap;border-radius:var(--as-radius-md);background:var(--as-neutral-50);padding:14px 16px;font-size:14px;line-height:1.7}.triage{border-top:1px solid var(--as-border);gap:14px;padding-top:16px;display:grid}.metric-grid{grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:10px;display:grid}.metric{background:var(--as-neutral-50);border-radius:12px;gap:2px;padding:14px 16px;display:grid}.metric small{color:var(--as-text-muted);font-size:12px;font-weight:600}.metric strong{letter-spacing:-.02em;font-size:22px}.table{border-collapse:collapse;width:100%;font-size:13.5px}.table th{text-align:left;color:var(--as-text-muted);border-bottom:1px solid var(--as-border);white-space:nowrap;padding:10px 12px;font-size:12px;font-weight:700}.table td{border-bottom:1px solid var(--as-border);vertical-align:middle;padding:12px}.table tr:last-child td{border-bottom:0}.table td .ui-select{min-width:150px}.row-actions{white-space:nowrap;text-align:right}.dialog-form{gap:14px;min-width:min(420px,80vw);display:grid}@media (width<=960px){.split,.split-wide{grid-template-columns:1fr}.list-panel{max-height:360px}}@media (width<=760px){.shell{grid-template-rows:auto 1fr;grid-template-columns:minmax(0,1fr)}.side{z-index:10;gap:12px;height:auto;padding:12px 16px;position:sticky;top:0}.side-toggle{border:1px solid var(--as-border);background:var(--as-surface);font:inherit;cursor:pointer;border-radius:8px;padding:6px 12px;font-size:13px;font-weight:600;display:inline-flex}.side-nav,.side-user{display:none}.side.open .side-nav,.side.open .side-user{display:grid}.main{padding:24px 16px 48px}.page-head{flex-direction:column;align-items:flex-start}.panel{padding:16px;overflow-x:auto}.rows li{grid-template-columns:auto minmax(0,1fr)}.rows li time,.rows li>.muted{grid-column:2}.facts{grid-template-columns:1fr}.facts dt{border-top:1px solid var(--as-border)}.facts dd{border-top:0}}.ui-select[data-v-e11a017d]{width:100%;min-width:0;position:relative}.ui-select__trigger[data-v-e11a017d]{border:1px solid var(--as-border);border-radius:var(--as-radius-sm);background:var(--as-surface);width:100%;min-width:0;min-height:38px;color:var(--as-text);font:inherit;text-align:left;cursor:pointer;align-items:center;gap:10px;padding:8px 10px;font-size:14px;display:flex}.ui-select__trigger[data-v-e11a017d]:hover:not(:disabled){border-color:var(--as-neutral-300)}.ui-select__trigger[data-v-e11a017d]:disabled{opacity:.56;cursor:not-allowed}.ui-select__value[data-v-e11a017d]{flex:1;gap:3px;min-width:0;display:grid}.ui-select__value>span[data-v-e11a017d]{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.ui-select__value small[data-v-e11a017d],.ui-select__option small[data-v-e11a017d]{color:var(--as-text-soft);font-size:12px;font-weight:400}.ui-select__value--placeholder[data-v-e11a017d]{color:var(--as-text-soft)}.ui-select__trigger>svg[data-v-e11a017d]{color:var(--as-text-soft);flex:none;transition:transform .14s}.ui-select__caret--open[data-v-e11a017d]{transform:rotate(180deg)}.ui-select__list[data-v-e11a017d]{z-index:60;overscroll-behavior:contain;border:1px solid var(--as-border);background:var(--as-surface);max-height:min(280px,45vh);box-shadow:var(--as-shadow-soft);border-radius:8px;padding:4px;position:absolute;inset:calc(100% + 5px) 0 auto;overflow-y:auto}.ui-select__list--above[data-v-e11a017d]{inset:auto 0 calc(100% + 5px)}.ui-select__option[data-v-e11a017d]{width:100%;min-height:36px;color:var(--as-text);font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;border-radius:4px;justify-content:space-between;align-items:center;gap:10px;padding:9px 10px;font-size:13px;display:flex}.ui-select__option>span[data-v-e11a017d]{overflow-wrap:anywhere;gap:4px;min-width:0;display:grid}.ui-select__option>svg[data-v-e11a017d]{color:var(--as-primary);flex:none}.ui-select__option--active[data-v-e11a017d],.ui-select__option[data-v-e11a017d]:hover:not(:disabled){background:var(--as-surface-subtle)}.ui-select__option[aria-selected=true][data-v-e11a017d]{background:var(--as-primary-soft);color:var(--as-primary)}.ui-select__option[data-v-e11a017d]:disabled{opacity:.5;cursor:not-allowed}@media (prefers-reduced-motion:reduce){.ui-select__trigger>svg[data-v-e11a017d]{transition:none}}.ui-wordmark[data-v-0a0f2354]{color:var(--as-text);gap:6px;line-height:1;display:inline-grid}.ui-wordmark__word[data-v-0a0f2354]{letter-spacing:.08em;white-space:nowrap;align-items:baseline;font-size:1em;font-weight:600;display:inline-flex}.ui-wordmark__a[data-v-0a0f2354]{width:.68em;height:.72em;margin-inline:.015em;font-style:normal;line-height:0;display:inline-block}.ui-wordmark__a svg[data-v-0a0f2354]{fill:currentColor;width:100%;height:100%;display:block}.ui-wordmark__a circle[data-v-0a0f2354]{fill:var(--as-primary)}.ui-wordmark__caption[data-v-0a0f2354]{color:var(--as-text-soft);letter-spacing:.15em;font-size:10px;font-weight:700}